Technology Solutions from BOXTEC - Your Full Solution Provider

Your full solution provider

BOXTEC provides top-tier technology solutions that enhance engagement, deliver information, and simplify lives across diverse locations, including retail stores, restaurant chains, operating theatres, factory floors, and more. We are dedicated to meeting the needs of any market with comprehensive solutions.

As a full solution provider, BOXTEC offers a complete suite of managed services, from consultancy and planning to project management, hardware, software, installation, and support. Our end-to-end service ensures seamless integration and exceptional performance.

BOXTEC is part of the Flytech Technology Group, a global manufacturing and software provider based in Taiwan and established in 1984. Flytech, listed on the TW stock exchange with a market capital of $350 million, provides us with the stability, flexibility, and scale to handle projects of any size and scope. The group includes BOXTEC, Berry AI (Computer Vision AI), inefi (UEM software), and Flytech Holdings, all working together to drive innovation and deliver market-leading solutions.

Our strengths are built on over three decades of experience in the retail, hospitality, healthcare gaming and industry markets. We are committed to the core principles of: listening and learning, prioritising quality and reliability, fostering innovation, and caring deeply about our work. This dedication has established our reputation for excellence and reliability in the IT industry.

Customer engagement technology solutions from BOXTEC, part of the Flytech Technology Group.

Meet the Team

Meet the team

Tech Centre

Our Partners

Our partners

Case Studies

Case studies

Expert Insight

Expert insights

Tried and tested

We’re specialists and problem solvers with a reputation for quality, innovation and flexibility. Which is why we’re trusted by global brands.

Our secret? We listen

Your business is unique. We start every project with a deep dive into your specific needs and goals – no assumptions, no one-size-fits-all. Once armed with this understanding, we can bring years of proven industry experience into play to develop hardware, software and service solutions that meet your challenges head on.

Innovative to the core

We don’t follow market trends, we make them. You’ll get solutions that set new standards – developed, refined and tailored by our in-house research & development and delivered by experts who are committed to a culture of innovation and excellence.

Hardware made by experts

BOXTEC gives you best in class hardware specially developed to meet all transactional, automation, customer experience and point of service uses. This line-up is backed by a dedicated team of expert consultants providing specialist professional services to help you integrate our technology into your day to day operations.

Digital signage at Watches of Switzerland.

Taking software to the next level

Our device platforms are powered by products from the biggest names in software: Microsoft, Android and Linux. We’ve then built on this foundation to take device management to the next level with inefi, our industry-leading Unified Endpoint Management (UEM) software. With this innovation, we can deliver SMART Remote Management and future service models to any device, anywhere.

And our specialist digital team has content covered for you with our cloud-based CMS. Centralised updates and market-leading integrations give you the future of on-location personalisation, interactivity and content delivery right now.

We’ve got your back

You never have to worry when dealing with BOXTEC. The best technical support in the industry is built into every stage of our process – from collaborative pre-sales work all the way through to on-site maintenance. Our friendly and helpful team will work with you to define service levels and expectations, so you’ll always know where you stand.

Services managed by specialists

From motherboard design to pan-European rollouts, we manage every part of the supply chain for you. Our in-house specialists include field services engineers and industry managed service professionals who will look after every link in the chain.

Integrated digital gaming technology betting system for bookmakers.

How do you know you're getting the best when you work with BOXTEC?

Because for more than three decades, we’ve built our reputation on an enduring set of core principles: we listen and learn, we’re committed to quality and reliability, we’re insatiable innovators and, above all, we really care about what we do. We live and breathe it.

$350m

Market cap on the Taiwan Stock Exchange

3 million+

Point of service devices manufactured

5000+ unique stores

Have had services implemented by BOXTEC

50+

Countries were provided with Point of Service products

Innovation led history

Our solutions are designed, developed and refined by our in-house R&D teams and delivered by experts who are committed to a culture of innovation and excellence.

1984: launched the first book-sized PC
1997: launched the first Industrial PC product line
2004: Deloitte Technology fast 500 APAC award
2017: Recognised as IoT Partner Of The Year by Microsoft
2021: Launch of industry-first Inefi UEM software

We are the industry experts

For over 30 years, we’ve built a reputation for expertise and excellence. That’s why we’re trusted to provide technology solutions to:

Tier 1 global hospitality brands
CRN’s top 3 VARs
Top 10 medical device companies
The top 2 market leading gaming retailers
The world’s most renowned department store
British-based manufacturer of world-renowned sports cars
Household retail brands that are not more than a stones throw away on the high street

Quality & CSR is at the heart of our business

We embed a fundamental commitment to quality in the purpose and values of all our products, services and people. We hold ourselves to the highest standards and communicate our principles clearly and consistently through our “Customer Assurance Programme”.

CAP – customer assurance programme launched in 2017 as our Quality management system QMS
BOXTEC is ISO9001 certified
Flytech’s environmental management system is ISO14001 compliant
BOXTEC is part of the Flytech Foundation which was started in 2015 to help support our social responsibility