Ensuring device uptime and performance with Intel and BOXTEC

As retailers transform their businesses to embrace multi-channel, digitally enabled ‘experiential’ retail concepts, they have the opportunity to look again at new device and maintenance service models.

This white paper looks at how BOXTEC is innovating in device maintenance using critical operational data produced by each device. The efficiencies of proactive maintenance vs. reactive or scheduled maintenance bring many benefits to retailers, including operational savings that directly impact the retailer’s bottom line. Using key data, the BOXTEC solution looks at a more holistic way of sustaining a retail business with minimal device downtime.

The connected nature of devices, not to mention increased device intelligence, paves the way towards a more proactive service model, one that reduces downtime and increases the longevity of valuable equipment.


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