Case study

To deliver hotter pizzas, faster and smarter.



YUM Group (Pizza Hut Deliveries)


Dragontail KDS refresh

Highlights + Challenges

390franchise stores

6 weeksfrom order to delivery

1,200+Box device’s installed

New hardware and application delivery

An interactive touch screen experience throughout the kitchen

Legacy Micros integration

"As a new supply partner to Pizza Hut, BOXTEC quickly established themselves as reliable, capable and value for money; rolling out the hardware for a new kitchen management and delivery system to 350 UK stores, at pace. As part of the group that manufactures the hardware, we could not find anyone to match price and warranty."

Mark Whyley, IT Manager

Solutions provided for the project

Professional services

  • Gold image creation

Managed services

  • Project management
  • Technology staging & configuration
  • Procurement & supply chain management
  • Implementation services
  • Warehouse & logistics

Solution/product tailoring

  • NBD On-site fix maintenance
  • 3 year contract

Hardware selection

  • 15” 335 Panel PC, KDS cut screen
  • 15” 335 Panel PC, KDS make screen
  • 22” Panel PC driver dispatch screen

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