Case study
Harrods
Case study
Elevate the customer experience while maintaining the integrity of existing counters
downloadClient
Harrods
Project
Engineering to improve self-checkout (SCO) appeal
Highlights + Challenges
20 daysDelivered fully working first sample
35 weeksProject delivery from start to finish
10 unitsInto the food & chocolate halls
Integrate the EAS de-tagging security system into the SCO - with Nedap
Challenged to work within their current furniture, designed to another SCO and made of marble
Worked closely with the software provider Enactor
"Working with the team at BOXTEC has been one of the easiest transition projects. They truly understand the needs of the retailer and go above and beyond to deliver solutions that work and add value. It's not a supplier- customer role; they really work as part of our team."
Paul Reid, Senior Systems Retail Manager
Solutions provided for the project
Professional services
- Gold image support
Hardware selection
BOXTEC K670
Nedap Smart-2 controller
Honeywell Solaris scanner
Star mc-Print3
Verifone P400
LED traffic light