Technical Support

As a business partner with our customers, once we have installed new projects and solutions, there can be a requirement for ongoing support. As a result, our fully trained and experienced technical support team are on-hand to advise and assist on any issues, should they arise.

Technical Support

Cielo Onsite Maintenance

At Box Technologies, we understand the hugely negative impact that downtime can have on your business operations, especially when this relates to mission-critical technology. As a result, we have developed our Cielo Onsite service – to minimise any unexpected downtime you might encounter.

Cielo Onsite Maintenance

Decommissioning

Today, a positive commercial reputation stretches beyond traditional product or service quality, to embrace a range of factors that demand a holistic approach to staff well-being, health and safety, alongside a clear environmental commitment. Box is at the centre of helping customers directly address these issues, in regard to new or redundant technology.

Decommissioning

RMAs and Swaps

Box carefully selects our manufacturing partners to enable us to provide a portfolio of products with proven quality in design, specification and performance. To maintain these high standards throughout the entire lifecycle of the product Box Technologies also strives to identify manufactures who can deliver excellent warranty provision when called upon.

RMAs and Swaps